PLEASE FIND BELOW INFORMATION ON OUR PRACTICE POLICES

 

PRIVACY

MYHEALTH RECORD

PATIENT SAFETY

BEFORE AND AFTER PHOTOGRAPHY

COMPLAINT PROCESS

 

(please note some of these policies are under review given the new legislation effective July 1)

 

 

PRIVACY

It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized staff members who understand the importance of maintaining your medical records in a safe way. Information we collect may be transmitted to other health professionals who need to become involved in your care.

It may also be provided to entities such as Medicare Australia, other government bodies, professional bodies such as the Medical Board and the doctors medical defence organization. You must advise the practice as soon as possible if for any reason you no longer wish any person named on your registration form to receive messages on your behalf or if you wish contact in a specific form only ie. text message, mail, phone.

Our practice has a system in place, where you can be contacted to remind you that a regular health care procedure is due or you may receive a practice newsletter from time to time. Please advise if you do not wish to be involved in this system. If you have any questions regarding our privacy policy please talk to our staff.